Ibrahim Naseem

Bachelor's

Finance

Rosedale Dental

Patient Service Representative

- Liaise with dentists, hygienists, and specialists to ensure high quality comprehensive treatments - Collaborate with team to meet quarterly goals and increase practice revenue (28% increase YTD - Contact insurance companies regarding coverage and provide patients with up-to-date cost estimates - Review financial data to ensure accuracy prior to treatment each visit - Assist in communication of dental procedures and expectations to ensure high customer satisfaction - Communicate with patients to ensure comprehension of clinic policies - Uphold office's high safety and sterilization standards - Update, organize, and review patient files and charts before closing