Imran Jawed

Bachelor's

Economics

CVS Health

Senior UX Designer

- Redesigned the recent order page to streamline access to customers' latest prescriptions, resulting in a 25% improvement in task accomplishment rate and 10% reduction to calls to customer care - Led usability testing by crafting robust test plans and requirements, pivotal in guiding data-driven design decisions for recent - Developed wireframes and prototypes using Figma to communicate design solutions to stakeholders - Collaborated with design team using Miro to conduct design critiques and provide feedback - Engaged in stakeholder management within an agile framework to partner with product management, content writers, and accessibility designers, front-end and back-end developers - Developed high-fidelity responsive digital design layout catering to desktop, mobile web, and the CVS native app interfaces - Crafted the user interface for the cart and checkout pages of the iOS and Android native app, with a focus on enhancing the order summary and payment method details