Iris Liu
Location
Dallas, TX
Hsinchu, Taiwan
Education
T
The University of Texas at Dallas
August 2023 - December 2024
degree
Master's
major
Information Technology Management
F
Fu Jen Catholic University
Work Experience
H
Hsinchu
Logistics Data Analyst
TW
March 2023 - July 2023
company
Hsinchu
title
Logistics Data Analyst
overview
- Supervised inventory and supply levels within a designated zone in ERP
- Designed Excel model to track and alert logistics KPIs, improving delivery riders' recruitment CVR from 25% to 33
- Utilized real-time weather, traffic, and customer demand data to implement bonus strategy, achieving a 90
- Analyzed the customer journey of the rider application and optimized the user interface, which saved 15
I
Innovation Expo
Salesforce Certified Associate
January 2022 - December 2022
O
OakMega
CRM Data Analyst B2B Marketing Strategy Intern
Taipei, TW
July 2022 - December 2022
Skills
Analytical ThinkingBrand ManagementBusiness AdministrationBusiness AnalysisBusiness DevelopmentBusiness IntelligenceBusiness MarketingCommunication SkillsCompetition AnalysisCOVID-19 TestingCustomer Demand PlanningCustomer ExperienceCustomer Relationship ManagementDashboardsData AnalysisDatabasesData CleansingData VisualizationEnterprise Resource PlanningExcel Pivot TablesFriendlinessFunnelsHuman-Computer InteractionInformation TechnologyInnovationLogistics OperationsLookup TableMarketingMarket ResearchMetricsMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft SharePointMicrosoft WordMySQLNumPyObject-Oriented Software DevelopmentPandasPivot TablesPodcastingPower BIPresalesProgramming LanguagesProject ManagementPython (Programming Language)Quantitative ResearchRecruitmentRequest for ProposalRetention RateSalesSalesforce.ComSocial CRMSpreadsheetsSQL DatabasesStock ControlStrategies of MarketingTableau (Software)Team WorkingTechnical SkillsTime ManagementUser ExperienceVisualization