Jacob Bashaw

Location

Aurora, CO
Education
    Western Governors University
    October 2023 - September 2025
    degree
    Bachelor's
    major
    Computer Science
Work Experience
    WSP Expresstoll
    Call Center Supervisor
    Aurora, CO, US
    November 2019 - September 2023
    company
    WSP Expresstoll
    title
    Call Center Supervisor
    WSP Expresstoll
    Image Processing Supervisor
    Aurora, CO, US
    January 2018 - November 2019
    Netflix
    Team Lead CSR Roles
    Aurora, CO, US
    September 2014 - July 2017
Skills
Languages
ChineseEnglishFrenchGermanJapaneseSpanish
Skills
AlgorithmsApple IOSArtificial IntelligenceAssembly and InstallationAttention to DetailBusiness Process ImprovementCall CentersCommand-Line InterfaceComputer ArchitectureComputer ProgrammingC++ (Programming Language)Customer SatisfactionCustomer ServiceCustomer SupportDamage ControlDatabasesData StructuresFault Detection and IsolationImage ProcessingInformation TechnologyInformation Technology Infrastructure Libraries (ITIL)Java (Programming Language)JavaScript (Programming Language)Knowledge BasesKnowledge of CampaignsLeadershipLean Six SigmaLinuxLinux CommandsMentoringMetricsMicrosoft OfficeMicrosoft WindowsNetwork Configuration and Change ManagementNetworking SkillsNetwork PerformanceOperational SystemsPayment SystemsPeripheralsPhone SupportProblem SolvingPython (Programming Language)Relational DatabasesRemote Desktop ServicesSafety PrinciplesScriptingSecurity AwarenessSoftware EngineeringSQL DatabasesTechnical Support