Jacob Cockerham
Location
San Diego, CA
Riverside, CA
Education
W
Western Governors University
October 2022 - June 2025
degree
Master's
major
Information Technology (IT)
C
CSUSB
Work Experience
I
Islands Restaurants
FLEX Manager/Bartender
Riverside, California, US
February 2018 - present
company
Islands Restaurants
title
FLEX Manager/Bartender
T
Taco Bell/Staffmark
IT Help Desk Analyst
Irvine, California, US
January 2023 - January 2024
F
Fufus Middle Eastern Grill
Manager
Riverside, California, US
January 2016 - January 2017
Skills
Applied ResearchBusiness EfficiencyBusiness Performance ManagementCognitive PsychologyCommunication SkillsConflict ResolutionCoordination SkillsCross SellingCultural ActivitiesCultural DiversityCustomer SatisfactionCustomer ServiceData AnalysisDecision Making SkillsEmployee RetentionFinancial ManagementGrilling SkillsHelp DeskHuman ResourcesIndustrial and Organizational PsychologyInformation TechnologyInformation Technology OperationsInnovationIT ManagementIT RecruitmentKnowledge of Labor LawsLeadershipLegacy SystemsManagement of ChangesMicrosoft WindowsMultiplatformNetwork TroubleshootingOccupational Safety and HealthOperations ManagementPerformance ManagementPoint-of-sale SystemsProblem SolvingProject ManagementPsychologySalesSchedulingServicenowService OrientationStock ControlStreamlineTeam ManagementTeam WorkingTechnical CommunicationTechnical SupportTraining ActivitiesUpselling SkillsWide Area NetworksWorkflows