James Merchant

Location

Provo, UT
Education
    Western Governors University
    August 2024 - April 2026
    expected degree
    Bachelor's
    major
    Software Engineering
Work Experience
    WEIGHTY CONSTRUCTION
    Service Desk Agent
    Payson, UT, US
    August 2022 - October 2024
    company
    WEIGHTY CONSTRUCTION
    title
    Service Desk Agent
    UTAH ARMY NATIONAL GUARD
    IT Specialist
    Bluffdale, UT, US
    October 2019 - August 2022
    FRONTIER COMMUNICATIONS
    Technical Support
    Provo, UT, US
    January 2019 - October 2019
Skills
Languages
EnglishJapaneseSpanish
Skills
Active DirectoryAdaptabilityAdministrative OperationsAdobeAsset TrackingCall CentersCloud ComputingCommand-Line InterfaceCommunication SkillsComputer ArchitectureConstructionCritical ThinkingCustomer SatisfactionDesktop ComputingElectrical WiringsEnterprise Application SoftwareHelp DeskJava (Programming Language)LabelingMicrosoft AzureMicrosoft OfficeMicrosoft ServersMicrosoft SharePointMicrosoft WindowsNetworking HardwareNetworking SkillsPrintingProblem SolvingPython (Programming Language)Quality AuditingRemote Desktop ServicesSatellitesServicenowSoftware EngineeringStreamlineTeam WorkingTechnical SupportTime ManagementTriageUser AssistanceWorkstations