James Oertli
About Me
A long-term and seasoned professional in the food and retail industry
Location
Holt, MI
Education
M
Michigan State University
July 1995 - May 2003
degree
Bachelor's
major
Business Administration
minor
Customer Service Management
coursework
Administrative Management
Food Economics
Work Experience
Q
Quality Dining Inc
General Manager
Ionia, MI, United States, 48846
January 2003 - December 2018
company
Quality Dining Inc
title
General Manager
overview
- Delivered business strategy and developed systems and procedures to improve operational quality
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
- Implemented operational strategies and effectively built customer and employee loyalty through
- Customer Service and Quality procedures
M
M and M Associates
Assistant Store Manager
Ionia, MI, United States, 48846
June 1991 - September 1999
Fun Fact
I am a avid professional musician and record producer
Passion
Music and writing are definitely my intensive Passions
Skills
AdministrationCommunication SkillsCost & Demand Estimation and ForecastingEfficiencyFood Service OperationsLeadership DevelopmentManagementPOSPositive PersonalityProficient in Opera PMS,HotSOS,MicrosPOS, AlohaPOSPublic RelationsSalesforceSchedulingTraining
Gigs / Freelance
N
Napalm Screams
Lead/Rythm Guitar sing songwriter pro producer er
January 1985 - May 2020
Leadership
United Way
Group Leader
May 1994 - March 1995
Hobbies
Professional Musician and Recording Artist