Jasmyn Coates
Location
Winterville, NC
Baltimore, MD
Education
B
Bryant & Stratton College-Online
May 2023 - April 2025
degree
Associate's
major
Paralegal Studies
Work Experience
M
MedStar Call Center
Access Specialist 1
November 2022 - present
company
MedStar Call Center
title
Access Specialist 1
overview
- Work from home answering calls, Scheduling associates as well as patients
- Answering questions to the best of my knowledge and retrieving any information the patients may
- Customer Service
M
Maryland Primary Care Physicians
Medical Receptionist
Glen Burnie, MD, US
December 2021 - present
O
Opportunity Builders
Millersville, MD, US
May 2021 - present
S
Sunrise Senior Living
Care Manager
Severna Park, MD, US
June 2018 - April 2021
Skills
Automated External DefibrillatorCall CentersCardio-Pulmonary Resuscitation (CPR)Caring for People with DementiaCarrying out AssessmentsCommunication SkillsConfidentialityConsultingCustomer Data ManagementCustomer RetentionCustomer ServiceCustomer SupportDatabase AdministrationDatabasesData Entry SkillsDecision Making SkillsDocument Management SystemsHealth CareInsurance Management and AftercareInterpersonal SkillsMental HealthMicrosoft AccessMicrosoft ExcelNursing Home CarePatient AssessmentPatient Health QuestionnairesPrimary CareRecreational ActivitiesSchedulingTeam WorkingTelephone Call Reception Management