Jayanth Akula

Bachelor's

Management Information Systems

Iowa State University

Building manager

• Performed building operation tasks including locking and unlocking main doors and various offices • Checked out keys, meeting spaces and other equipment to building personnel and patrons. • Verified and allowing access to offices after-hours and on weekends. • Provided front line customer service including answering phones, transferring calls, giving directions, and assisting patrons of Memorial Union. • Oversaw building facilities in the absence of management. • Reported maintenance, incidents, and safety concerns on a regular basis. • Led and followed emergency proper procedures during emergencies. • Documented shift summaries. • Led a team of 2-5 assistant building managers to keep the building operational and events running without issues. • Assisted with setting up audio visual equipment when necessary. • Handled cash, and credit transactions with customers and issued change, receipts, and tickets. • Monitored cameras around the building and performed situational analysis to resolve issues that arose.