- Grew the client base by 60%, growing from 50 to 80 clients within the first year, through targeted
- Led a team of 30-50 staff, managing a diverse caseload of 100 clients across multiple bay area
- Developed and launched a comprehensive employment program, successfully integrating 30% of existing clients as dual participants, demonstrating our commitment to holistic client support
E
East Bay Post Acute Castro Valley
Director of Admissions
January 2022 - January 2023
I
Institute of Community Living
Case Manager
NYC, NY, US
February 2021 - December 2021
T
Toolworks
Program Manager
San Francisco, CA, US
November 2019 - January 2021
P
Progress Foundation
Counselor
San Francisco, CA, US
August 2018 - January 2020
Skills
AdaptabilityBudgeting SkillsBusiness DevelopmentCarrying out AssessmentsCase ManagementCensusCommunication SkillsCommunity DevelopmentConflict ResolutionCultural ActivitiesCustomer ServiceCustomer SupportHealth CareInsurance Management and AftercareKnowledge about Substance AbuseKnowledge of FinanceKnowledge of SociologyPresentationsProgram ManagementSafety PrinciplesService DeliverySoftware DocumentationStrategic AlliancesStrategic ManagementStrategic ThinkingTeam Working