Jessica Despard
Location
Reseda, CA
Education
I
Indiana University-Purdue University-Indianapolis
August 2015 - December 2017
degree
Master's
major
Information Design
P
Purdue University
Work Experience
H
Highway.ai
Product Manager
Holmdel, NJ, US
November 2022 - December 2023
company
Highway.ai
title
Product Manager
overview
- Led research initiatives that reduced user churn by 16.7% (Mixpanel, Figma
- Increased user retention by 10% via developing and executing business strategies for target
- Project managed and aligned product research with evolving business objectives and sustaining
- Successfully navigated through an acquisition while increasing user retention by 10% (MixPanel
L
ListReports
Product Manager
Orange, CA, US
August 2020 - November 2022
P
PatientPop
Junior Product Manager
Santa Monica, CA, US
November 2018 - April 2020
I
Indiana University
Principal Research Assistant Human Computer Interaction Department
Indianapolis, IN, US
June 2015 - December 2017
Skills
Appraisal of Market ValueArtificial IntelligenceBusiness PartnershipsBusiness PlanningBusiness StrategiesCascading Style Sheets (CSS)ConfluenceConsultingCoordination SkillsCreating PrototypesCustomer Demand PlanningCustomer InsightsCustomer SatisfactionData AnalysisDesign StrategiesDrawing SkillsEmployee OnboardingEmployee RetentionErgonomicsEvent ManagementFigmaGoogle SuiteHTMLHuman-Computer InteractionInformation ArchitectureInnovationInnovation ManagementInVisionJIRAJournalsKnowledge of EngineeringLogistics OperationsMailchimpMarket ResearchMentoringMetricsMixpanelPassionatePersuasivenessPresentationsProduct ManagementProject ManagementPsychologyQualitative ResearchQuantitative ResearchReceptivityResearch SkillsResearch StrategySalesforce.ComSchedulingSPSS (Software)Stakeholder ManagementStoryboardingStrategic ThinkingTeam ManagementTeam WorkingUsability TestingUser-Centered DesignUser ExperienceUser PersonaUser Research