Jiayi Huang

Bachelor's

Microbiology

Business

GenScript USA Inc

Workload Assigner

Oversee and manage the fulfillment of over 400 daily orders, troubleshooting and resolving issues to ensure accurate processing, client satisfaction, and a seamless supply of laboratory materials. Author and revise Standard Operating Procedures (SOPs) and checklists, ensuring consistency and compliance across all laboratory operations, leading to a 24% improvement in delivery accuracy. Supervise and delegate tasks to team members, balancing workloads to optimize laboratory performance while meeting production targets. Lead Animal-Free order processing, ensuring accurate documentation and use of reagents and equipment; collaborate with QA to review records prior to shipment to ensure compliance with customer requirements. Conduct streamlined training sessions for new employees and current team members, reinforcing best practices and upholding company standards in laboratory procedures, resulting in a 50% decrease in onboarding time for new hires. Collaborate with cross-functional teams, including extraction, quality control, quality assurance, and product management, to drive continuous improvement in laboratory processes and product outcomes.