John carlo Pena

Location

South Yarmouth, MA
Hyannis, MA
Education
    Cape Cod Community College
    September 2024 - May 2026
    expected degree
    No Degree
    major
    Data Science
Work Experience
    SAVANT SYSTEMS
    TECHNICAL SUPPORT ENGINEER
    Hyannis, MA, US
    March 2020 - present
    company
    SAVANT SYSTEMS
    title
    TECHNICAL SUPPORT ENGINEER
    VERIZON WIRELESS
    SALES AND SOLUTIONS SPECIALIST
    Hyannis, MA, US
    August 2018 - March 2020
    20/20 WINDOW CLEANING
    CREW MANAGER
    Cape Cod, MA, US
    April 2014 - August 2018
Skills
Attention to DetailAutomationCommunication SkillsCoordination SkillsCustomer AdvocacyCustomer Relationship ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceDiagnostic SkillsEcosystemsHome AutomationJIRAKnowledge of EngineeringManaging Client ExpectationsMerchandisingNetworking SkillsProblem SolvingProfessional AttitudeProfit-Based Sales TargetsQuality AuditingQuality ManagementRemote Access TechnologyRetail CommerceSafety PrinciplesSalesSalesforce.ComSales StrategySchedulingService OrientationSoftware SystemsSolution SellingStock ControlSuccess Driven PersonTeam WorkingTechnical SupportWireless CommunicationsWorkflows