- Responsible for greeting customers and addressing their needs in a friendly and professional manner, ensuring
- Handled incoming calls, provided information, answered questions, and directed calls to the appropriate department or individual
- Trained new employees on the register system to process transactions, handle refunds, and manage discounts
- Addressed customer complaints and concerns, and found solutions to ensure customer satisfaction
- Oversaw and managed store's apparel displays and layout, ensuring that products were attractively presented and avalible
- Kept track of inventory levels, identified when stock needed to be replenished, and communicated this information