Joseph Flower

MBA

Organizational Leadership

Aretum

Lead HR Business Analyst

- Developed policy, procedure, and methodology for the administration of all Federal employees' staffing, recruitment support, recruitment strategies, and Federal employee onboarding and off-boarding administration - Successfully led strategic planning and project coordination and execution, resulting in streamlined operations - Facilitated HR service delivery using various IT systems/applications for service requests, recurring reports, data calls, employee notifications, and inquiries - Tracked successful execution of project deliverables and coordinated with stakeholders and resources to ensure that daily, monthly, and quarterly milestones reports were provided - Prioritized time-sensitive requests managed a high volume of incoming requests for assistance and balanced the backlog versus 'immediate' queues for effective resolution administration - Gathered data to facilitate metric-based reports and worked with users to address concerns, escalate issues to system administrators, and provide reports for USDA's Learning Management System users - Created and maintained a Position Description (PD) Library for all Federal positions that mirrors the DISC organization structure and operated Apps such as WebTA, AgLearn that are in use in DISC