Julia Cruz


Location

Lakeland, FL
New York City, NY
Education
    University of Maryland-Global Campus
    August 1990 - June 2022
    degree
    Master's
    major
    Healthcare Management
    American Public University System
Work Experience
    Security AND Police Patrol Manager LEAD
    August 2023 - present
    title
    Security AND Police Patrol Manager LEAD
    overview
    - Salary: 158,000 per year - Job Type: 72 hours per week, Full- Time - Site Manager: Harold Blanson - Supervised and directed a team of 350 security patrol officers in conducting comprehensive security patrols and inspections of Department of State facilities to ensure compliance with security protocols and regulations - Provided leadership, guidance, and mentorship to security patrol officers, fostering a culture of professionalism, accountability, and continuous improvement within the team - Accountable for the oversight and management of equipment assets exceeding $25 million in value, ensuring their proper utilization and maintenance to support operational requirements - Developed and implemented security plans, procedures, and post orders to effectively address security risks and vulnerabilities, ensuring the safety and security of personnel, visitors, and diplomatic assets - Conducted regular performance evaluations and provided constructive feedback to security patrol officers, identifying strengths, areas for improvement, and opportunities for professional development - Managed scheduling, assignments, and staffing levels to ensure adequate coverage of security patrols and posts, optimizing resource allocation and operational efficiency - Monitored and evaluated security patrol activities and performance metrics, identifying trends, issues, and opportunities for process improvements and corrective actions - Collaborated with diplomatic security personnel, local law enforcement agencies, and other stakeholders to coordinate security operations and responses to security incidents and emergencies - Conducted incident investigations and debriefings, documenting findings and recommendations for corrective actions and lessons learned to enhance security posture and effectiveness - Conducted training and drills for security patrol officers on security procedures, emergency response protocols, and use of security equipment, ensuring readiness and proficiency in all aspects of security operations - Demonstrated exemplary leadership, communication, and interpersonal skills in representing the security patrol team and collaborating with colleagues and stakeholders to achieve shared security objectives
    GEICO Government Employees Insurance
    Liability Claims Adjuster
    Lakeland, FL, US
    April 2022 - February 2023
    United States Army
    Station Commander
    Port Richey, FL, US
    September 2020 - February 2023
    AutoZone Springhill
    Sales Manager
    September 2020 - April 2022
    United States Army
    Recruiter
    Orlando, FL, US
    April 2018 - September 2020
    See 2 More
Skills
Access ControlsAcquisition of CustomersAdaptabilityAdministrative OperationsAnalytical ThinkingAttention to DetailAutomotive IndustryBrand ManagementBudgeting SkillsBusiness EfficiencyBusiness Process ImprovementCarrying out AssessmentsCash Register OperationCommunication SkillsCommunity PolicingComputer SecurityConfident and Emotionally StableConflict ResolutionConstructionContinuous TrainingContract ManagementCoordination SkillsCorrective and Preventive ActionCriminal InvestigationCrowd ControlCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceData AnalysisData ManagementDecision Making SkillsDiplomacy SkillsDOS (Disk Operating System)Drilling OperationsEmployee EngagementEmployee OnboardingEmployee RetentionEnvironmental LawsExecution of ContractsFeedback ManagementFirst Aid and PreparednessGross SalesHard Work and DedicationHealth AdministrationHuman ResourcesHuman Resources Information System (HRIS)Human Resource StrategyIncident ManagementIncident ResponseInfrastructure ManagementInsurance Claim ProcessingInterpersonal SkillsInterviewingKnowledge of AdvertisingKnowledge of Employee BenefitsKnowledge of EngineeringKnowledge of Labor RelationsLaw EnforcementLeadershipLean Six Sigma Black BeltLegal LawsuitsLogistics OperationsMaintenanceManagement SystemsMarket TrendsMediationMedical EmergenciesMedical RecordsMentoringMerchandisingMicrosoft OutlookMilitary StudiesNegotiation SkillsOccupational Safety and HealthOperational ExcellenceOrganization DevelopmentPayroll ManagementPerformance ManagementPerseverancePresentationsProblem SolvingProcurement ManagementProfessional AttitudeProfessional ResponsibilityProfit-Based Sales TargetsProfit MarginsProject ManagementRapid ResponseReceptivityRecruitmentRegulatory ComplianceRegulatory RequirementsResearch SkillsResource AllocationRestructuringRetail CommerceRevenue GrowthRisk AnalysisSafety Management SystemsSafety PrinciplesSalesSales ProcessesSales PromotionSales StrategySales TrainingSchedulingSecurity ManagingSelf MotivationService OrientationServicing and Car MechanicsSix Sigma Green Belt CertificationSix Sigma MethodologySocial MediaSocial WorkStakeholder ManagementState OwnershipStock ControlStrategic ManagementStrategic ThinkingStreamlineSuccess Driven PersonSuccession PlanningSupply Chain ManagementSurveysTactical CommunicationsTarget Market SelectionTeam WorkingTraining ActivitiesTransportation ManagementVulnerability