- Facilitated exceptional customer service by engaging with clients, addressing inquiries, and providing tailored fashion advice to enhance the shopping experience
- Developed and nurtured client relationships through personalized follow-ups and VIP services, resulting in repeat business and customer loyalty
- Collaborated with the visual merchandising team to create appealing store displays, effectively driving customer interest, and boosting sales
N
NYU Baedeker
Operations Manager
New York, NY, US
October 2023 - present
O
Oak AND Fort
Sales Associate
Bellevue, WA, US
March 2023 - June 2023
Team Leader/Head Writer
Philadelphia, PA, US
September 2021 - February 2022
Skills
Languages
ChineseEnglish
Skills
Analytical ThinkingAttention to DetailCommunication SkillsCultural ActivitiesCustomer Loyalty ProgramsCustomer Relationship ManagementCustomer ServiceDistillationEconomyInvestment StrategiesKnowledge of FinanceKnowledge of StatisticsLeadershipMarketingMicroeconomicsMicrosoft ExcelNumerical AnalysisOperations Support SystemsPilatesProfit-Based Sales TargetsPublishing SkillsSalesSealingShoppingSocial MediaStock ControlTeachingVisual Merchandising