Justyn Amarante

Location

Lincoln, CA
Fitchburg, MA
Education
    Sierra College
    August 2012 - May 2016
    degree
    No Degree
    major
    Music
    Sierra College
Work Experience
    Gap
    CUSTOMER SERVICE REPRESENTATIVE/SUPERVISOR
    Rocklin, CA, US
    November 2018 - April 2020
    company
    Gap
    title
    CUSTOMER SERVICE REPRESENTATIVE/SUPERVISOR
    overview
    - Advised peers in workplace on correct procedures and policies when asked - Shadowed with multiple peers to provide helpful feedback on how to improve AHTs and VOC scores - Evaluated account and service histories to identify trends, using data to mitigate future - Used company troubleshooting resolution tree to evaluate technical problems while
    Target
    CASHIER/SALES ASSOCIATE
    Lincoln, CA, US
    October 2014 - November 2015
    Carl's Jr
    CASHIER/FOOD PREP/COOK
    Lincoln, CA, US
    November 2013 - October 2014