Kalea Smither

Associate's

Marketing

Eyes On Preston Park

Lead Technician

- Planned and delegated daily work for technicians - Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence - Conducted quality inspections of completed work, ensuring compliance with established standards and specifications - Performed troubleshooting and diagnosis on malfunctioning equipment - Managed email marketing campaigns - Implemented text campaigns that effectively bring back patients and allow current patients to leave public reviews of the company - Learned and adapted quickly to new technology and software applications - Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly - Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers