Katrina Luu

Location

Alhambra, CA
Education
    Syracuse University
    April 2024 - October 2025
    degree
    Master's
    major
    Cyber Security Systems
    California State University
Work Experience
    Cogo Systems
    Operation Support
    Long Beach, CA, United States, 90899
    May 2022 - September 2024
    company
    Cogo Systems
    title
    Operation Support
    overview
    - Coordinate with operations teams to assure business processes are conducted properly - Gave technical support and administrative assistance using proprietary software - Monitored IT dashboards to ensure systems are working properly - Monitored working machines and documenting issues as it arises - Performed SQL queries to analyze and locate root issues
    CSULB
    Student Assistant Academic Technical Support
    Long Beach, CA, United States, 90899
    July 2021 - May 2022
    McDonalds
    Crew Member
    Alhambra, CA, US
    July 2019 - May 2022
Skills
Administrative OperationsAdobe AcrobatAdobe PhotoshopBiometricsBusiness ProcessesComputer ArchitectureComputer SecurityCryptographyDashboardsDatabasesDesktop ComputingDiscordEthicsInformation TechnologyJavaScript (Programming Language)Knowledge of EngineeringMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNetwork SecurityOperational SystemsProblem SolvingProprietary SoftwarePython (Programming Language)Safety PrinciplesScreen ReaderSimulationsSoftware System Penetration TestingSQL DatabasesTeam WorkingTechnical Support
Hobbies
Video Games
Reading
Watching Movies