Kayla Glover
About Me
Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor.
Location
Columbia, SC
Education
U
University of Phoenix-Columbia Campus
June 2019 - May 2024
degree
Bachelor's
major
Mass Communications
Work Experience
C
Corpslogistics
Customer Service Representative
Columbia, SC, United States of America
May 2019 - present
company
Corpslogistics
title
Customer Service Representative
overview
Communicated with supervisors to escalate customer concerns, store issues and inventory requirements. Reviewed customer data to assess current issues and determine eligibility for potential solutions. Consulted with upset customers to determine best methods to resolve service and billing issue. Documented conversations with customers in BEWLEGEN to track requests, problems and solutions offered
C
Cookout
Lead Staff Trainer
Columbia, SC, United States of America
June 2018 - May 2019
Fun Fact
I began working working while i was 16 in order to gain experience that would help me become employed after high school while attending college to one day aid in my path to my career.
Passion
I am passionate about my education, my career, and making my mark on this world. My mother always told me there are people in this world 50 years old who never got to follow their dreams because it became too hard, i do not intend to be one of those people !
Skills
Languages
Spanish
Volunteer
H
Harvest Hope Food Bank
June 2017 - August 2018
Leadership
Moe's Southwest Grill
Shift Leader
September 2017 - March 2018
Hobbies
Listening to Music
Dancing
Camping
Swimming