Keerthana Kodaiarasu

Location

Sacramento, CA
Education
    California State University-Sacramento
    August 2021 - December 2023
    degree
    Master's
    major
    Computer Science
Work Experience
    California State University-Sacramento
    IRT Service Desk Student Assistant
    Sacramento, CA, United States, 95811
    October 2022 - present
    company
    California State University-Sacramento
    title
    IRT Service Desk Student Assistant
    overview
    • Assisted CSUS community members with technical support for campus applications, course-specific softwares and services via 800+ tickets through phone calls, emails and chats • Provided end-to-end technical support for troubleshooting operating system issues and other software problems • Achieved an overall of 90% first call resolution rate and documented resolutions to common issues as articles
    California State University-Sacramento
    Teaching Associate
    Sacramento, CA, United States, 95811
    January 2022 - present
    Tata Consultancy Services
    Systems Engineer
    Sacramento, CA, United States, 95811
    May 2019 - present
    Hornblower Group
    Software Engineering Intern
    Westlake Village, CA, United States, 91363
    June 2023 - December 2023
Skills
Languages
EnglishHindiTamil
Technical skills
AjaxAmazon DynamoDBAmazon Simple Queue Service (SQS)angularjsAWS AppSyncAws Command Line Interface (CLI)AWS Lambdacc++cssD3.JsdjangogitgoGraphqlhtmljavajavascriptJSONKeraslinuxMongoDBnode.jsNpm(Software)pl/sqlpythonreact.jsReact ReduxRestful APIsSpringbootSpring FrameworksqlTensorflowtypescriptTypeScriptunixxml
Skills
Data AnalyticsData ScienceData StructuresData VisualizationMachine LearningWeb DevelopmentWebsite Development
Hobbies
Cooking
Calligraphy
Hiking/Backpacking