• Renewed all expiring client contracts with longer terms and increased revenue • Partnered with sales and business development to up-sell and cross-sell products • Gathered and analyzed data to provide strategy recomm…

• Created and managed all communication from market Learning & Development team to over 4,300 employees • Planned, filmed, edited, and managed distribution of video campaigns for market leadership • Collected, assessed…

• Organized, advertised and executed 4-5 special events per summer season • Maintained SEM and social media presence with increased interactions by 35% • Recruited, hired, trained and led 20 employees • Managed all bu…

• Coordinated with channel leaders to analyze employee business idea submissions, then developed cases for implementation assignment based upon ROI • Conducted qualitative and quantitative research for process improveme…

• Achieved and often exceeded sales goals by 15% or more through building customer rapport and leveraging personalized solutions • Performed excellent customer service with average rating of 9.3 out of 10 • Developed l…