Kendra McLean

Location

Willow, AK
Sacramento, CA
Education
    University of Phoenix - Online (2)
    November 2015 - February 2016
    degree
    No Degree
    major
    Information Technology (IT)
Work Experience
    Wells Fargo Bank
    Senior Technology Business Systems Consultant AND Analyst
    Remote, US
    May 2017 - present
    company
    Wells Fargo Bank
    title
    Senior Technology Business Systems Consultant AND Analyst
    Wells Fargo Bank
    Systems Support Analyst II III IV Senior Analyst
    Remote, US
    February 2010 - May 2017
    Wells Fargo Bank
    Technical Service Specialist II Phone Bank Operations
    Sacramento, US
    April 2007 - December 2009
    Wells Fargo Bank
    Network Technician I Technical Service Specialist II Lead ATM Support
    Roseville, US
    August 1996 - April 2007
    Robert Achermann
    Customer Service Secretary Receptionist
    Sacramento, US
    May 1991 - August 1996
Skills
Analytical ThinkingAttention to DetailBusiness SystemsCloud ComputingCommunication SkillsConsumer CreditCoordination SkillsCreative Problem SolvingCustomer ServiceCustomer SupportDamage ControlData AnalysisDesktop SupportDiagnostic SkillsEvent ManagementExpeditingFront OfficeImpact AnalysisKnowledge BasesLifecycle ManagementMetricsMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordProblem SolvingRisk ReductionRoot Cause AnalysisServicenowStakeholder CommunicationsStock ControlSuccess Driven PersonTeam WorkingTechnical SupportTranscribing SkillsTrend AnalysisTriageUser AdministrationVirtual Private Networks (VPN)WholesalingWorkflowsWriting Documentation