Ker Vue
Location
Clovis, CA
San Diego, CA
Education
M
Milan Institute-Clovis
August 2023 - April 2024
degree
No Degree
major
Cosmetology
F
Fresno City College CA
September 2024 - May 2028
Work Experience
S
Saint Agnes Medical Center
Patient Access Representative
January 2020 - December 2023
company
Saint Agnes Medical Center
title
Patient Access Representative
overview
- Register patients by obtaining necessary personal and insurance information in a timely manner
- Verify insurance coverage, eligibility, and benefits to ensure smooth patient flow
- Provide exceptional customer service by addressing patient inquiries and concerns professionally and promptly
- Maintain patient confidentiality and adhere to HIPPA regulations
A
Aetna
Customer Service Representative
January 2018 - December 2020
Skills
Communication SkillsCoordination SkillsCustomer ServiceDatabasesHealth Insurance Portability and Accountability Act ComplianceInsurance Management and AftercareLeadershipManagement of StressMedical Office SkillsMicrosoft AccessMicrosoft OutlookMicrosoft WindowsPerformance ManagementPhysician Patient PrivilegeProblem SolvingTime ManagementWell-being and Personal Care