Kevin Olmeda Jr

Location

Charlotte, NC
New York City, NY
Education
    Relay Graduate School of Education
    August 2018 - May 2020
    degree
    Master's
    major
    Mathematics Education
Work Experience
    Payzer
    Customer Success Manager Revenue AND Operations
    Charlotte, NC, US
    November 2025 - present
    company
    Payzer
    title
    Customer Success Manager Revenue AND Operations
    Payzer
    Product Specialist Product Support
    Charlotte, NC, US
    July 2023 - October 2025
    PitchBook
    Customer Support Specialist
    New York, NY, US
    January 2023 - June 2023
    Legacy College Preparatory Middle School
    7th Grade teacher STEM Department
    New York, NY, US
    September 2021 - December 2022
    Crown Heights Middle School
    6th/7th Teacher STEM Department
    New York, NY, US
    July 2018 - August 2021
Skills
Business RequirementsCommunication SkillsCross SellingCustomer Communications ManagementCustomer Demand PlanningCustomer Relationship ManagementCustomer SatisfactionCustomer SupportData AnalysisEmployee RetentionIntercom SystemsKnowledge of MathematicsLiveChatMentoringProblem SolvingProduct SupportRisk AnalysisSalesSalesforce.ComSelf MotivationStakeholder ManagementTeachingTeam WorkingTelephone SkillsUpselling SkillsUser Feedback