Kimberly Cowan

Associate's

Graphic Design

STARBUCKS COFFEE COMPANY

STORE MANAGER

- Delivers the Starbucks Experience of achieving results, helping others succeed, and living our mission and values through - Achieves top results in store functionality and safety through standardized company activities of Clean, Safe & Ready - Deployment, Food Pull to Thaw, Store & Personal Action Plans, and Deep Dive Observations - Creates a culture of belonging by prioritizing staffing to elevate the performance of the district while keeping turnover under 25 - Leads a team of 25-30 professional partners to meet business goals - Dual managing 4+ weeks. Continuing to grow the business at both locations while growing the capabilities of a new Assistant - Store Manager placed at one location - Supported new external Store Manager by helping them understand their role within Starbucks as a servant leader - Conducted product testing with Senior VP's of Operational Business Partners to drive long term market results, brand - Establishes sales and inventory minimums to grow sales and reduce waste leading to increased 50% year over year within the store - Increased customer experience scores 50% in the last six months by setting goals and expectations within the store - Increased food sales 10%+ year over year with in the district by identifying gaps and leading other managers to analyze individual - Develops leaders through coaching conversations that drive leadership performance while training and monitoring 1 assistant - Provides partners with the proper knowledge, skills, and resources to be successful