Kobe Rico
Location
Los Angeles, CA
Education
H
Harvey Mudd College
August 2018 - May 2022
degree
Bachelor's
major
Mathematics and Computer Science
minor
Media Studies
coursework
Completed Coursework: Data Structures and Programming Development, Object Orientated Programming, Principles of Computer Science, COVID-19 Data Analytics and Machine Learning, Discrete Mathematics, Intermediate Differential Equations, Intermediate Probability In Progress: Computability and Logic, Engineering Design and Invention, Abstract Algebra
E
East Los Angeles College
C
Cal State Fullerton
September 2024 - May 2026
Work Experience
c
citibank
Assistant Vice President
Dallas, TX, United States, 75398
July 2024 - present
company
citibank
title
Assistant Vice President
overview
Redesigned early engagement onboarding, transforming a static 4-task checklist into a dynamic, queue-based system, increasing task completion rates by 35% and improving overall CTR by 6.2%.
Boosted customer engagement by optimizing the UI for rewards redemptions, resulting in a 4% increase in CTR and a 12% improvement in redemption conversions.
Drove data-driven decision-making by leveraging Adobe Analytics, Confluence, and Jira, identifying mobile app entry points as the primary customer access channel, leading to a 15% increase in mobile engagement.
Led cross-functional collaboration across legal, compliance, design, development, and business teams, accelerating product delivery by 20% through efficient scoping, stakeholder reviews, and iterative feedback.
H
Harvey Mudd College Clinic - Harvard CCB
Software Developer/Lead
August 2021 - present
J
JP Morgan Chase
Software Engineer Intern
June 2020 - present
c
citibank
Technical Business Analyst
Jacksonville, FL, United States, 32290
July 2022 - July 2024
H
Harvey Mudd College
Web Application Developer
June 2020 - August 2020
Skills
Technical skills
cssjavalatexpythonracketreact.js
Skills
CMR systems: Jira,Confluence,Oracle,Salesforce