Kristina Thomas


About Me

I’m currently a undergraduate senior studying communications and marketing at San Francisco State University. I have taken various courses throughout my college career where I have developed a vast understanding of my fields.

Location

San Francisco, California
Coronado, California
Education
    San Francisco State University
    September, 2013 - May, 2017
    degree
    Bachelor's
    major
    Communication Studies
    minor
    Marketing
Work Experience
    San Francisco Zoo
    Guest Experience Research Intern
    June, 2016 - December, 2016
    company
    San Francisco Zoo
    title
    Guest Experience Research Intern
    overview
    • Analyzed survey data and created weekly reports that were presented to various department heads in order to determine the most effective marketing strategies • Developed and conducted a comprehensive opinion survey for zoo guests aimed at improving overall guest experience • Determined zoo opinion trends in order to quickly address any issue that hindered guest experience • Assisted Vice President of Operations in determining ways to reduce department inefficiencies
    Phi Sigma Sigma
    President
    December, 2015 - December, 2016
    Focus Pointe Global
    Client Service Representative
    March, 2015 - December, 2016
    Phi Sigma Sigma
    Membership Recruitment Chair
    December, 2014 - December, 2015
Fun Fact
I always have a smile on my face!
Skills
Analytical SkillsCommunication SkillsCustomer ServiceMS Word, Excel & PowerPoint; Social Media Savvy; email; Strategic; Communication; Decision-making; Detail-oriented; Personable; Positive; Motivated; Creative; Highly adaptable; Organized; Coordinating schedulesTime Management
Leadership
    Phi Sigma Sigma
Hobbies
Painting