Kyle Drury

Location

Los Angeles, CA
San Jose, CA
Education
    California State University-Northridge
    August 2013 - May 2016
    degree
    Bachelor's
    major
    Music Composition
Work Experience
    SD&A Teleservices
    Associate Campaign Manager
    Los Angeles, CA, US
    September 2015 - present
    company
    SD&A Teleservices
    title
    Associate Campaign Manager
    overview
    - Los Angeles Philharmonic & Walt Disney Concert Hall - Supervise and support 50+ active callers on campaigns with a combined revenue of over $2 million - Analyze and assign warm leads based on return metrics and patron data to maximize revenue - Integral in company-wide transition from proprietary software used in-office to Grupo NGN CCaas - Work directly with high-end donors to strengthen relationships and secure annual donations ranging from $2,000 - $10,000 - Design and distribute all brand-imperative materials based on expert knowledge of artistic programming to boost patron participation and engagement - Manage onboarding, including screening, interviewing, and training staff in best practices to quickly
    Fundraiser
    April 2014 - February 2024
    John Marshall High School
    Musical Director
    Los Angeles, CA, US
    November 2013 - January 2014
    Whole Foods Market
    Team Member
    Los Gatos, CA, US
    December 2011 - July 2013
Skills
Apple Mac SystemsBrand ManagementComputer ProgrammingCooking SkillsCultural ActivitiesCustomer Relationship ManagementDatabasesEmployee OnboardingEstablishing TrustFundraisingGrinding Machines OperationInterviewingKnowledge of CampaignsKnowledge of Professional DevelopmentMeat ProductsMentoringMetricsMicrosoft OfficeMicrosoft WindowsPerformance ManagementPianoProblem SolvingProcurement ManagementProprietary SoftwareSocial WorkTessitura (Software)