California Polytechnic State University-San Luis Obispo
September 2016 - December 2020
degree
Bachelor's
major
Business Administration
Work Experience
A
Altair Global
Global Services Consultant
Walnut Creek, CA, US
July 2021 - December 2023
company
Altair Global
title
Global Services Consultant
overview
- Collaborated with internal business departments, customers, and service providers to simultaneously manage
- Conducted daily data assessments using Microsoft Excel to identify and resolve inconsistencies, resulting in a 65
- Achieved a 92% consultant satisfaction rating by proactively resolving customer distress and managing
- Documented and monitored all customer communications and relocation data for quality assurance and compliance
U
Uber
People Operations Coordinator Ext
San Francisco, CA, US
August 2021 - August 2022
A
Altair Global
Intern Relocation Consultant
Walnut Creek, CA, US
March 2021 - July 2021
Skills
AdaptabilityAttention to DetailBasketballBusiness AdministrationBusiness ProcessesCarrying out AssessmentsCommunication SkillsConstructionCoordination SkillsCustomer Communications ManagementCustomer Data ManagementCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceDashboardsData AnalysisFinancial ManagementInformation SystemsKnowledge of Employee BenefitsMicrosoft ExcelMicrosoft OfficeMoney InvestmentsNetworking SkillsProblem SolvingQuality ManagementSelf MotivationStakeholder ManagementTableau (Software)Team WorkingTravel CoordinationVisualization