Kyle Smoot

Location

Jacksonville, FL
Middletown, OH
Education
    ITT Technical Institute-Jacksonville
    August 2009 - June 2013
    degree
    Bachelor's
    major
    Information Technology (IT)
    ITT Technical Institute
Work Experience
    FIS GLOBAL
    Technical Support Representative II
    Jacksonville, FL, US
    January 2024 - April 2025
    company
    FIS GLOBAL
    title
    Technical Support Representative II
    MERCEDES BENZ USA THREEPDS
    UHD/Frontline Representative
    Jacksonville, FL, US
    May 2023 - November 2023
    GATE PETROLEUM
    Technical Support Specialist II
    Jacksonville, FL, US
    May 2022 - February 2023
    DEUSTCHE BANK
    Analyst
    Jacksonville, FL, US
    April 2018 - July 2021
Skills
Active DirectoryAdministration of Computer SystemsApple IOSAutodesk AutocadBusiness EfficiencyCategory 6 CablingCommunication SkillsCompTIA Network+CompTIA Security+Computer ArchitectureComputer NetworksCritical ThinkingCustomer SatisfactionCustomer ServiceCustomer SupportCyber SecurityDashboardsDatabasesData ManagementDemonstration SkillsFirewalls (Computer Science)Information SystemsInformation TechnologyIssue Tracking SystemsIT Service ManagementLinuxMicrosoft AzureMicrosoft Exchange ServerMicrosoft OfficeMicrosoft WindowsMySQLNetwork Configuration and Change ManagementNetwork ServerNetwork TroubleshootingOil and GasOperational SystemsPower BIProblem SolvingSelf MotivationServicenowSoftware DocumentationSoftware EngineeringSoftware SystemsSoftware TroubleshootingSQL DatabasesSQL*PlusStrategic ManagementTeam WorkingTechnical SupportVmware