Kyler McKinney-Lyons
About Me
Hello! I am from Fresno, Texas and recently graduated with a degree in Professional writing & Technical Communication.
Location
Fresno, TX
Education
U
University of Houston-Downtown
August 2021 - December 2023
degree
Bachelor's
major
Technical and Scientific Communication
Work Experience
K
Kohls
Sales Associate
Missouri City, TX, US
June 2021 - present
company
Kohls
title
Sales Associate
overview
- Respond to customer inquiries via phone, email, or chat regarding products, orders, returns, and other
- Assisted customers with technical issues related to Kohl's website, mobile app, and Amazon returns
- Demonstrated excellent communication skills to interact with customers effectively and professionally, both verbally and in writing
- Inform and encourage customers to sign up for Kohl's Rewards and Kohl's Charge card. Explain the benefits of both and assist with applications
- Assist with processing returns for defective products
- Assist with unloading trucks and processing incoming shipments
C
CatiesCause
Digital Marketing Intern
New York City, NY, United States, 10075
July 2023 - November 2023
Fun Fact
I enjoy reading comics, specifically X-Men!
Skills
Adobe InDesignAdobe Premiere ProBlogging SkillsCaptionsCommunication SkillsCommunication StudiesCoordination SkillsCustomer ServiceDigital MarketingEmployee OnboardingExpeditingGoogle AnalyticsInformational GraphicsKnowledge of CampaignsLeadershipMicrosoft ExcelMicrosoft PowerPointMobile Application SoftwareSalesSocial MediaStock ControlTechnical CommunicationUnloading Skills
Volunteer
T
The Beacon Homeless Shelter
January 2022 - May 2022
Leadership
Kohls
Lead Associate
August 2021 - January 2022
Hobbies
Gaming
Cooking
Watching Television
Watching Movies
Drawing
Reading
Comic Book Collecting