• Performed text analysis to parse and normalize incidents descriptions submitted to team; Leveraged Term Frequency- Inverse Document Frequency (TF-IDF) to build fast keyword extraction system, representing keywords for each category in Tableau word cloud format
• Wrote PostgreSQL query to identify 20 main clinical trials conducted by Amgen and main competitor, producing Tableau dashboard that provided insights about company competitive edge on market
• Examined device crash data in Oracle database, discovering top 100 applications and versions to prioritize to update