LATOSHA MONROE

Location

Killeen, TX
Shreveport, LA
Education
    Southern New Hampshire University
    March 2022 - January 2012
    degree
    Associate's
    major
    Health Administration
    Lincoln College of Technology
Work Experience
    Amazon.com
    WAH Customer service Associate
    April 2020 - present
    company
    Amazon.com
    title
    WAH Customer service Associate
    overview
    - Assist customers with purchases, refunds, subscriptions - Provided assistance to clients - Answered phone and assisted clients with changes - Maintained up-to-date knowledge of customer accounts - Explained products and benefits - Confirmed payments, refunds, etc - Resolved payment and order disputes - Provided excellent technical support
    The body Bar
    Master Manicurist
    Charlotte, NC, US
    May 2015 - present