LaQuisha James
Location
Dallas, TX
Education
G
Grand Canyon University
May 2023 - October 2025
degree
Bachelor's
major
Behavioral Sciences
Work Experience
R
Remx
Medical Customer Service
Dallas, TX, United States, 75398
June 2023 - present
company
Remx
title
Medical Customer Service
overview
Handle high volume calls.
• Inbound calls if depending on department needs.
• Provide accurate information to the patient and or the healthcare provider.
• Provide appropriate follow-up and next steps for caller.
• Provide appropriate customer service and an effortless experience to the caller.
• Must be able to multi task between several internal system programs.
• Follow company policies and procedures.
• Must have at least 1 plus years of recent call center experience.
• Experience in medical call center a plus.
• Must have exceptional communication and phone et
Skills
Customer ServiceInbound call centerManagementManagement, Customer service, leadership,communication, CAD softwareManaging AccountsMentoringMultiline phone skillsProblem Solving
Volunteer
S
Street Outreach
May 2023 - present