Labiba Alam

Bachelor's

Finance

Northwest Financial Advisors

Operations Specialist I

- Successfully assisted Advisors and Client Service Associates (CSAs) in processing various forms, facilitating efficient account maintenance, and managing transactions for insurance, annuity, advisory, brokerage, and direct/outside business accounts - Demonstrated proficiency in handling a diverse range of financial products and services within the wealth management sector - Collaborated with Advisors to ensure accurate and timely completion of client transactions, enhancing overall client satisfaction - Led multiple projects, including change of broker/agent, client reporting, life insurance, rep appointing, advisory-brokerage reviews, DOL PTE report, zero and residual balance reports, demonstrating adaptability and problem-solving skills - Implemented proactive measures with compliance officers to ensure adherence to regulatory requirements for all client transactions - Utilized strong organizational skills to manage and prioritize tasks effectively in a fast-paced environment