Lady Rubino-Olivo


Education
    University of Florida
    August, 2018 - May, 2018
    degree
    Bachelor's
    major
    Psychology
Work Experience
    UF DSO Student Conduct
    Student Assistant
    September, 2014 - present
    company
    UF DSO Student Conduct
    title
    Student Assistant
    overview
    • Display interest and sensitivity to the concerns of our diverse population • Answered questions and provide information about the Dean of Students Office, Student Conduct and Conflict Resolution, New Student and Family Programs, Medical Withdrawal Process, and Disability Resource Center to students, faculty, staff, and families • Acted as a liaison between the students/families and professional staff in the Dean of Students Office • Effectively and efficiently handled high volumes of phone calls and visitors to the Dean of Students Office • Attended regularly scheduled staff meetings and monthly training sessions • Student Conduct and Conflict Resolution; Dean of Students Office, University of Florida • Referred students and faculty to university and community resources • Acted proactively to manage crisis situations and contact the correct personnel to handle the situation • Responsible for processing confidential student records in the Dean of Students Office database system • Processed 100-150 dean and bar certifications throughout the week
    Chick-fil-A
    Cashier
    August, 2014 - September, 2014
Fun Fact
I was born and raised in Ecuador
Skills
Languages
EnglishFrenchSpanish
Skills
adobe certified associate in flash cs4 and dreamweaver cs4basic knowledge of speaking frenchmicrosoft office specialistproficient in speaking and writing english and spanish
Leadership
    Environmental Club
    Spanish Honor Society
    Team Leader
    Teacher Assistant