- Coordinated and lead over 10 design thinking sessions with upper management to outline current business process
- Facilitated client facing meetings in which Salesforce UI/UX requirements were outlined, agreed upon, and communicated to offshore team
- QA tested updates of Salesforce implementation to ensure and validate business needs of Salesforce UI was met
- Managed DevOps assignments and updates, which ensured all due dates/iterations were successful and on time