Latisha Malone


Location

Newport News, VA
Virginia Beach, VA
Education
    CUNY LaGuardia Community College
    January 2014 - June 2019
    degree
    Bachelor's
    major
    Communication
Work Experience
    Spiritual Ascension University
    Peer Counselor
    Hampton, VA, US
    January 2019 - present
    company
    Spiritual Ascension University
    title
    Peer Counselor
    overview
    - Conducted personalized Zoom counseling sessions and maintained regular office hours to support students' emotional and spiritual well-being - Guided students in setting and achieving academic and personal development goals - Demonstrated expertise in utilizing SAU's program materials, tools, and resources - Provided one-on-one support and guidance to peers facing personal, academic, and mental health challenges - Conducted intake assessments to understand client's needs and develop personalized action plans - Facilitated support groups on topics such as stress management, self-esteem, and healthy relationships - Implemented crisis intervention strategies to support clients experiencing acute distress or suicidal ideation - Collaborated with campus resources and community organizations to connect clients with additional support services - Maintained accurate and confidential records of client interactions and progress - Administrators track various tasks, documents, and schedules. Strong organizational skills help them stay on top of responsibilities and ensure smooth operations
    New York City Employees Retirement System
    Clerical Associate Level
    Brooklyn, NY, US
    September 2017 - February 2019
    New York City Employees Retirement System
    Office Machine Aide
    Brooklyn, NY, US
    September 2014 - December 2017
Skills
Administrative OperationsAttention to DetailCalendar ManagementCarrying out AssessmentsCommunication SkillsCommunity Mental Health ServicesConfidentialityConflict ResolutionConsultingConsumable ProductsCoordination SkillsCrisis ManagementCultural ActivitiesDatabase AdministrationData Entry SkillsDocument RetrievalElectronic Filing SystemFile SystemsGeneration of IdeasGreeting of GuestsInterpersonal SkillsKnowledge of FaxMaintenanceManagement of StressMemosMental HealthMicrosoft OfficeOffice EquipmentOffice MachinesPersonal DevelopmentPhotocopying SkillsPlanned MaintenancePrintingProblem SolvingSchedulingStock ControlStrategic ThinkingTelephone Call Reception Management