Leah Zekarias


About Me

Driven by a passion for tech, data, and innovation, I aim to solve global challenges through impactful, data-driven solutions.

Location

Aurora, CO
Education
    University of Colorado Denver
    August 2023 - May 2027
    expected degree
    Bachelor's
    major
    Computer Science
Work Experience
    Star
    IT Support Intern
    June 2024 - August 2024
    company
    Star
    title
    IT Support Intern
    overview
    Diagnosed and resolved technical issues across Apple, Windows, and Android platforms, reducing open support tickets by 20 Provided IT support for desktop, mobile, networking, and enterprise applications, ensuring timely resolution of issues. Assisted in key IT projects, including system rollouts and upgrades, by prioritizing tasks and successfully completing deliverables ahead of schedule. Delivered excellent customer service and communication, receiving positive feedback from end-users for responsiveness and problem-solving skills.