Driven by a passion for tech, data, and innovation, I aim to solve global challenges through impactful, data-driven solutions.
Location
Aurora, CO
Education
U
University of Colorado Denver
August 2023 - May 2027
expected degree
Bachelor's
major
Computer Science
Work Experience
S
Star
IT Support Intern
June 2024 - August 2024
company
Star
title
IT Support Intern
overview
Diagnosed and resolved technical issues across Apple, Windows, and Android platforms, reducing open support
tickets by 20
Provided IT support for desktop, mobile, networking, and enterprise applications, ensuring timely resolution of
issues.
Assisted in key IT projects, including system rollouts and upgrades, by prioritizing tasks and successfully
completing deliverables ahead of schedule.
Delivered excellent customer service and communication, receiving positive feedback from end-users for
responsiveness and problem-solving skills.