Leila Hakimi


Location

Alexandria, VA
Fairfax, VA
Education
    Northern Virginia Community College
    September 2021 - June 2028
    expected degree
    No Degree
    major
    Computer Science
Work Experience
    Thomson Reuters Special Services
    Risk Screening Specialist
    McLean, VA, US
    August 2022 - August 2024
    company
    Thomson Reuters Special Services
    title
    Risk Screening Specialist
    overview
    - Conducted data analysis and research to identify patterns and trends related to various risks affecting customers - Utilized data visualization tools to present complex data in an easily understandable format - Acted upon data insights to identify and escalate critical BSA/AML risks in a timely manner - Contributed to the development of risk models and provided feedback to ensure consistent performance over time - Collaborated with other teams to share data insights and improve risk screening processes - Generated reports and dashboards to communicate screening metrics and outcomes to stakeholders
    ID.me
    Member Support Team Lead
    McLean, VA, US
    February 2021 - May 2022
Skills
Business Process ModelingCommunication SkillsCustomer Data ManagementCustomer ExperienceCustomer SatisfactionCustomer ServiceDashboardsData AnalysisData CleansingData VisualizationMetricsPassionateProblem SolvingPython (Programming Language)Quality ManagementRisk AnalysisRisk ManagementR (Programming Language)Stakeholder ManagementTableau (Software)Team Working