Lily Chen


Education
    Northwestern University
    September, 2012 - June, 2016
    degree
    Bachelor's
    major
    Economics
    minor
    Business
Work Experience
    Goldman Sachs
    Operations Summer Analyst
    June, 2015 - August, 2015
    company
    Goldman Sachs
    title
    Operations Summer Analyst
    overview
    • Decreased response time to less than two hours and reduced operational cost by 6% on average by analyzing metrics for over 1,000 incoming requests and presenting 9 recommendations to a global managing director • Eased the effort required to train new hires and expose them to different business units within Operations by developing a consolidated 1 - hour interactive training curriculum for business unit to be presented globally to new analysts • Provided transparency into how client interactions impact service quality and operational effort by summarizing information for 30% of the firm’s top clients and finding metrics on headcount per activity and associated risk levels
    Nielsen, Retail Pricing Finance
    Intern
    September, 2014 - December, 2014
    Pearl Meyer & Partners
    Executive Compensation Consulting Intern
    June, 2014 - August, 2014
    DreamNOW Dance Studio
    Founder/Head Instructor
    March, 2011 - June, 2014
Skills
Languages
Chinese
Leadership
    Undergraduate Economic Society
    ReFresh Dance Crew
    Chinese Students Association (CSA)
    Deeva Dance Troupe
    Consultants Advising Student Enterprises (CASE)
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