Lily Truong

Bachelor's

Business Administration

Peak Living Property Services

Marketing Assistant

• Managed a comprehensive digital presence across 42 Google Business profiles, Apple Business Connect, and 8 property websites; drove a notable 23% increase in website traffic and expanded exposure rates threefold • Strategically generated an average of 893 monthly leads on 78 properties by managing listing platforms and resolving listing issues promptly to ensure maximum property exposure and lead conversion • Spearheaded marketing of property listing by creating engaging visual content through Adobe Photoshop, Canva, and Matterport, resulting in a 26% enhancement in potential tenants' engagement • Implemented technology-driven solutions to streamline operations, scheduling tool and unit classification systems, resulting in a 56% reduction in tenant contact time and a 76% decrease in vacant unit marketing time • Advised and proposed strategies across four departments, by establishing market research projects, evaluating pricing strategies, enabling informed decision-making processes that drove a 12% increase in customer acquisition and a 27% improvement in customer retention, achieving 100% occupancy within two months for 9 new apartment