Linda “Michelle “ Skaggs

Associate's

Business Administration

RxCrossroads by McKesson

Senior Strategic Account Lead• Client Solutions

- Serve as the primary contact for all service providers. Primary contact for Specialty Pharmacy buyers and Account Managers to resolve issues and enhance the overall relationship for patient outcomes - Coordinate with Market Access and Commercial OPs teams to negotiate and implement data feeds from customers as defined in the specific agreements - Coordinate with Data Aggregator partners and IT on shipment data issues in the Patient Services CRM System - Liaise with project leaders on specific projects, IT, Data Analysts, and development teams. Create, manage, and maintain the business partners. Manage client purchase orders/spend and approve invoices for service rendered. Attend meetings to represent at industry conferences. Travel to sales meetings periodically and as necessary to educate stakeholders about Patient Services' programs. Conduct and participate in partners' Quarterly Business Reviews and keep partners accountable to all business terms. Work in close collaboration with Franchise leads to deliver result on departmental goals. Work with numerous internal groups such as Business Development, Legal, Operations Department, Project Leaders, Pharmacy, Government Reporting, Finance, Accounts Payable and Receivable, Patient Access Managers, and IT to facilitate and optimize patient access to therapy and customer service. Works in a highly visible environment both internally and client facing