• Addressed ad hoc data analysis requests from various teams, collaborating with stakeholders to refine report formats and
content based on their needs. Worked with cross-functional teams to translate product needs into technology.
• Reduced inefficient manual work by transforming weekly reports into an automated data dashboard. Added intelligent analysis
and anomaly detection features, resulting in a processing time reduction from nearly two hours to real-time updates.
• Established key performance indicators (KPIs), funnel models, and data dashboards for coupon distribution and user retention
analysis, contributing to an increase in the NA platform's order completion rate from 36.7% to 38.6% within two months.
• Implemented data quality checks to identify and rectify data anomalies or inconsistencies. Monitored data pipelines to ensure a
consistent flow of clean and accurate data, ensuring 100% data accuracy and reliability.
• Identified and curated a portfolio of more than ten enhancement proposals and resolutions for internal data visualization tools,
encompassing technical enhancements and user experience improvements.