Lorena Guzman

Master's

Adult and Continuing Education

of Retail and Consumer Professionals

Director of Training

- Spearheaded the redesign and modernization of curricula/course content - Advised on learning strategy, solutions, innovation methodologies and communication campaigns - Partnered with key stakeholders and corporate leadership teams to identify training needs, establish - 200+ companies - Presented program progress, reports and offered improvement recommendations to stakeholders - Directed the program life-cycle of multiple accredited professional training programs & course offerings - 80+ courses - Collaborated with subject-matter experts on learning objectives, content development and program - Applied instructional design, adult learning and learning engagement methods/strategies - Led and coached outsourced instructional designers, studio production, graphic artists and cross-functional teams to ensure program design/development quality, high-performance and engagement - Managed and developed corporate program analytical dashboards - Oversaw program analytics while identifying progress, gaps and areas for improvement - Managed knowledge assessments, certification and re-certification examinations