Lorna Mcphail


Location

Atlanta, GA
Education
    DeVry University-Oklahoma
    March 2015 - April 2019
    degree
    Bachelor's
    major
    Business Administration
    Madonna University
Work Experience
    TJX Companies
    Senior Scrum Master HCM Workday
    Houston, TX, US
    January 2023 - present
    company
    TJX Companies
    title
    Senior Scrum Master HCM Workday
    overview
    - Lead a team to optimize Workday configurations, significantly improving HR efficiency and user satisfaction. Oversee project scope, staffing, budget, and risk, consistently delivering projects under budget. Utilize ServiceNow, JIRA, and Confluence for effective project tracking and alignment. * Drove a notable increase in sprint velocity by facilitating Agile ceremonies - Enhanced efficiency/productivity by refining Agile processes through introduction of continuous improvement practices
    Charles Schwab
    Senior Scrum Master
    Houston, TX, US
    January 2022 - December 2023
    Wells Fargo Bank
    Scrum Master
    Houston, TX, US
    January 2019 - December 2022
    Arvest Bank
    Scrum Master
    Oklahoma, OK, US
    January 2016 - December 2018
Skills
Agile MethodologyBacklogsBioinformaticsBudgeting SkillsBusiness EfficiencyBusiness Process ImprovementCertified Scrum MasterCommunication SkillsConflict ResolutionConfluenceCoordination SkillsCultural ActivitiesCustomer ExperienceDashboardsDecision Making SkillsDelivery of ProjectsHuman ResourcesJIRAKanbanMaintenanceMass CommunicationMentoringMetricsMicrosoft ExcelMicrosoft WindowsPrioritization of RequirementsProject ManagementProject ScopingRisk AnalysisSalesforce.ComScrum MethodologyServicenowSoftware EngineeringStrategic ThinkingTeam ManagementTeam WorkingUnit TestingUser ExperienceWorkday