Lynette Terrell


About Me

Senior Compliance Officer at City National Bank & RBC, passionate about people, Compliance, Risk Management, and Asset optimization.

Location

Denver, CO
Fort Worth, TX
Education
    Western Governors University
    April 2022 - November 2025
    expected degree
    Master's
    major
    Leadership Studies
    Western Governor's University
    April 2022 - November 2023
    Western Governor's University
    January 2017 - January 2022
Work Experience
    City National Bank
    SR Compliance Officer
    Denver, CO, United States, 80285
    October 2024 - present
    company
    City National Bank
    title
    SR Compliance Officer
    overview
    As a Senior Compliance Officer for City National Bank within the Technology and Innovation Department, I own part of the end-to-end compliance strategy, ensuring all regulatory requirements and internal policies are rigorously enforced through governance, SLA tracking, and escalation management. I take full accountability for control writing, evidence gathering, and control testing, while leading cross-functional collaboration to enforce compliance frameworks, close gaps, and implement corrective actions. I deliver executive-level reporting, monitor compliance metrics, and prepare for audits by maintaining robust documentation and conducting risk assessments. I actively engage in review and challenge sessions with the Second Line of Defense (2LOD) to ensure alignment and address potential compliance risks. My success is measured by timely issue resolution, positive audit outcomes, and the effectiveness of compliance programs in mitigating risks while staying ahead of regulatory trends.
    City National Bank
    Senior ITAM Analyst
    Denver, IN, United States
    August 2023 - present
    Exactuals
    Senior Desktop Support Engineer and Asset Manager
    Denver, CO, United States, 80285
    March 2022 - August 2023
    Coinsource
    HelpDesk and Customer Support Manager
    Fort Worth, TX, United States, 76345
    February 2020 - March 2022
    Coinsource
    Vice President of HelpDesk and Customer Support
    Denver, CO, United States, 80285
    March 2021 - February 2022
    See 1 More
Skills
Languages
Spanish
Technical skills
Control Objectives for Information and Related Technology (COBIT)End-User License AgreementE-ProcurementGsuiteHardware Asset ManagementHTML EditorIdentity and Access ManagementJIRAMicrosoft InTuneMicrosoft OfficeProject Management Information SystemsSalesforce.ComSAP Supply Chain Management (SCM)ServicenowSoftware Asset ManagementSQL
Skills
Asset ClassesCustom ReportsEnterprise Resource PlanningRegulatory ComplianceRisk ManagementSecurity Information ManagementVendor Relationship Management
Gigs / Freelance
    KH Publishing
    Author
    January 2014 - present
Volunteer
    Denver PRIDE
    June 2020 - present
    A Hateful Homicide
    May 2024 - present
    PREP'ed of Colorado
    January 2021 - present
Hobbies
Writing
Drawing
Learning new things
Watching Movies
Trying new foods
Traveling