MEGAN COOK

Associate's

Nursing

Piedmont Hospital

Charge Nurse

- Led and supervised a multidisciplinary healthcare team - Coordinated daily operations, including patient assignments, workflow optimization, and staff scheduling, to maintain efficient - Provided mentorship and training to staff nurses and new hires, fostering professional development and ensuring adherence to clinical best practices - Assisted with crisis management and decision-making in high-pressure situations, ensuring patient safety and positive - Epic Superuser - Provided frontline support for end-users during Epic system implementations, troubleshooting issues, and ensuring smooth - Trained clinical and non-clinical staff on Epic functionalities, helping to optimize workflows and ensuring compliance with system usage - Collaborated with IT teams and clinical departments to identify and resolve issues, enhancing system efficiency and user experience - Acted as a liaison between clinical staff and Epic administrators - Supported ongoing education and training initiatives for new features and updates within the Epic system